Shipping policy
1. Processing Time
Orders ship within 48 business hours of order confirmation (weekends and U.S. holidays excluded). Pre-order items ship once stock arrives at our U.S. warehouse; the estimated arrival date is shown on each pre-order product page. Own Label orders ship within 48 business hours after we receive and approve your shipping label (see Section 4).
2. Where We Ship From
All orders ship from our U.S. warehouses on the West Coast (CA/TX) and East Coast (NJ/GA). We ship from the warehouse that can best serve your destination.
3. Dropship Orders (We Ship)
- We ship directly to your customer and choose the carrier: UPS, FedEx or USPS.
- Dropship prices include shipping to standard U.S. delivery areas.
- Deliveries to remote areas carry an additional surcharge per package, based on the FedEx Delivery Area Surcharge ZIP list:
| Area type | Surcharge added to the Dropship price |
|---|---|
| Standard | Included, no surcharge |
| Remote | + $4.60 |
| Extended Remote | + $8.00 |
| Super Remote | + $10.00 |
- Check any ZIP code here: Remote Area Surcharge Lookup
- Tracking information is provided once your order ships.
Special Destinations
Shipping to Alaska, Hawaii, Puerto Rico and other U.S. territories, APO/FPO/DPO military addresses and P.O. Boxes depends on the product and warehouse. Please contact us before placing an order for these destinations so we can confirm availability and any additional cost. Orders placed for these destinations without prior confirmation may be delayed or canceled.
4. Own Label Orders (You Provide the Label)
- Own Label prices do not include shipping. You provide a prepaid shipping label; the handling fee shown on each product is included in the Own Label price.
- How to send your label: after placing your order, email your shipping label to 3P@easybuychoice.com.
- Subject line: Own Label + your order number (for example: Own Label #1001).
- Attach the label as a PDF, 4" x 6", one label per package.
- If your order contains several packages, attach all labels in the same email.
- All Own Label orders are reviewed before shipping. Processing time starts once we receive and approve your label. We will contact you if the label cannot be used.
- Label restrictions: Some products accept only specific label types for Own Label orders (for example, TikTok Shop USPS labels only). Any such restriction is shown on the product page. If your label does not meet the restriction, we will ask you for a valid label before shipping.
- For Own Label orders, shipping issues are handled between you and your carrier.
5. Shipping Problems
Lost, damaged or misdelivered packages are handled under our After-Sales & Return Policy.
Contact: customerservice@easybuychoice.com
